So I feel pretty lucky. We cater to a group of women that are strong and vocal - never afraid to share their honest thoughts. While it's not realistic to please every person all of the time, I can say that our stats are proudly in favor of the happy customer. And the greatest thing - medelita customers write in almost every day with some sort of "thank you" or "finally!" email. Even in the comments section when placing a re-order - no one seems to be holding back. To be honest - I always get a little nervous, at first to read them. Probably because I take our quality, customer service, and reputation extremely seriously. I truly want everyone to be a medelita fan - spreading the word to throughout their hospitals and clinics, and to colleagues they've known and respected for some time. We're not selling candles or generic cereal . . . we're in the business of providing medical scrubs and lab coats, colleague to colleague, and standing behind our products 100%. We're different than most companies nowadays. We're small. We're good listeners. We pick up the phone. We know what our customer needs, and thus it has to be right. So for a new company, our customers seem to think we're off to a good start. Here's what Susun, a D.O. (new customer) from Las Vegas wrote to us yesterday (without edits): "The quality of your scrubs are amazing, top-notch. Nothing like this on the market. Thank you and keep up the good work." Thanks Susun - you made our day.