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medelita careers

MEDELITA IS . . .

LEADING

In 2008 Lara Francisco, PA-C recognized an opportunity to disrupt the $50 billion medical apparel industry. Working in the ER Lara was frustrated with the cheap, abrasive, and ill-fitting options she and her colleagues were given to wear as highly educated professionals. Since then she has revolutionized the medical apparel industry by creating the highest quality lab coats and scrubs in the world, selling directly to her colleagues in medicine and developing bulk uniform programs to some of the top healthcare organizations worldwide.

INNOVATING

The foundation of Medelita is built on unmatched product quality with a relentless focus on three key areas: premium performance fabric, exceptional fit, and unmatched durability. Medelita was the first to develop proprietary performance fabric technology specifically purposeful to physicians in their everyday practice. The fabric is bacteriostatic, wrinkle resistant, stain and liquid repellent, moisture wicking, odor-resistant, breathable, comfortable, and can be washed on any home or commercial laundry setting. The designs are tailored, sophisticated and innovative, incorporating media ports, hidden pockets, and impeccable attention to detail.

SETTING A NEW STANDARD

Medelita is the first medical apparel company to successfully sell directly to healthcare professionals. It was through a customer-centric approach and a guarantee of durable quality that Medelita changed how medical professionals think about their uniforms. Today the company continues to build deep and lasting connections with the medical community it serves, collaborating directly with its customers to continuously innovate and improve.

 

Current Opportunities

 

eCommerce Digital Marketing Brand Manager

Position Type: Full Time
Location: Laguna Hills, CA

  • Enjoy the autonomy/flexibility to be creative in a highly driven environment.
  • Join a tight-knit team with opportunities for growth
  • Great culture. Our headquarters is an environment where everyone is committed to making the company and themselves successful.

Core Values that shape our company direction: https://www.medelita.com/core-values.html

About the Position

Medelita is a digitally native Brand with deep roots in eCommerce; we live and breathe our customers, our products, and our brand. We are looking to add depth to our high performing team with a motivated, well-rounded digital marketer to build on our strong growth trajectory.

The role of eCommerce Digital Marketing Brand Manager will be obsessed with eCommerce and building relationships via every interaction. Reporting to the CEO / CTO, you will lead the marketing efforts and work closely with the creative and executive team to orchestrate marketing campaigns that drive scaling customer acquisition and retention.

You will develop, coordinate & execute marketing strategies covering a variety of platforms including email, paid & organic social, influencers, SEO/SEM, and the webstore. You will set KPIs, analyze performance, and identify optimizations to achieve revenue & profitability goals.

Responsibilities

  • Work with CTO and Creative Director to improve UX and conversions
  • Create & manage the execution of monthly sales and promotions calendar
  • Increase customer lifetime value through effective segmentation and targeted promotions utilizing Custora https://www.custora.com/ and other innovative tools.
  • Work with CTO and SEO agency to improve on-page and technical SEO
  • Manage organic and paid social campaign strategy, optimization, and implementation
  • Manage robust influencer network and strategy 
  • Oversee marketing budgets and ensure profitable ROI across all marketing efforts
  • Prioritize marketing projects and ensure efficient execution with available resources
  • Drive new customer acquisition with a strong understanding of CPA goals

Education/Experience:

  • 5+ years in an eCommerce marketing & branding role
  • Bachelor’s degree in marketing, communications, or a related area required
  • Exceptional creative & written communication skills 
  • Experience developing & optimizing direct to consumer brand growth strategies
  • Proficient in Magneto (or other CMS), Dot Digital (or similar ESP), Facebook Ads, Adwords, Bing Ads, and Google Analytics
  • Proficient in data analysis and delivering actionable insights
  • Exceptional project management and leadership skills
  • Excellent time management skills with the ability to prioritize a diverse workload

Nice to Haves:

  • Experience marketing in medical fields, high-end retail or direct to consumer brands 
  • Experience working with clients and/or external stakeholders
  • Experience of influencer marketing strategies and trends
  • Knowledge of email marketing strategies and trends
  • Knowledge of SEO marketing strategies and trends

Employment Type: Full Time

Salary and Benefits

  • Salary DOE + Performance Bonus
  • Medical/Dental/Vision Benefits
  • 401(k) Plan
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Paid Time Off & Holiday Pay
  • Life Insurance
  • Food + coffee + snacks
  • Flexible schedules
  • Dog friendly workplace

Medelita is committed to providing equal employment opportunity to all applicants and employees as a way of doing business and in accordance with all applicable equal opportunity laws.

It is the policy of Medelita to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medelita will provide reasonable accommodations for qualified individuals with disabilities.

Notice to Applicants: As part of the application process we may conduct background checks on applicants. Falsification of any portion of the Employment Application may lead to immediate termination of employment upon discovery.

 

Customer Experience Specialist

Position Type: Full Time
Location: Laguna Hills, CA

Description

Medelita is seeking a highly motivated individual to join our growing and dedicated Customer Experience Team. Ideal candidates will have a high level of customer relationship understanding, experienced through other customer centric brands, as well as the ‘do what it takes’ attitude to service high level clients. As an ideal candidate, you are able to work in a high performing group and thrive in this environment. The Customer Experience team is a key component to our success; you will be working directly with customers to bring the Medelita brand to life through your personal interactions.

What You'll Do:

  • Engage in customer interactions constantly; in person, on the phone, via email and social
    media channels.
  • Partner with team members in multiple departments and levels in the organization to
    provide the customer with the best possible outcome.
  • Provide in person retail service in our boutique, curated storefront.
  • Help build our brand through the experience you provide; your voice and interactions
    will make a key impact on all company decisions.

Qualifications:

  • Proven ability to drive memorable customer experiences.
  • Top notch communication skills, both verbal and written, that will be shared with a wide
    range of people.
  • Must be self-motivated and willing to do whatever it takes to get things done.
  • Must be a detail-oriented person.
  • Prompt, reliable and always on time.
  • Comfortable navigating and resolving complex issues while maintaining composure.
  • Embraces feedback and opportunities for personal and professional growth.
  • Proactive person by nature and always a team player.

Other Must-Haves:

  • Positive attitude.
  • Proven work ethic and integrity.
  • Entrepreneurial mindset.
  • A desire to excel with Medelita.
  • Driven to excellence, in-line with our products and our customers.

Benefits:

  • Competitive salary depending on experience and skill level.
  • 100% Company paid health coverage.
  • Paid Time Off Plan.
  • A fast-paced, high growth work environment where you can advance both personally and
    professionally.
  • We offer a casual but demanding environment with shared goals and very little room for
    individual egos.
  • Unique, non-corporate company culture.
  • Group activities outside the office.
  • Food always available in kitchen and pantry.
  • Experience influencing two of the fastest growing sectors in the U.S. - healthcare +
    eCommerce.
  • Medelita is a recognized leader in the industry and has been featured in Internet Retailer’s
    Hot 100 innovative e-tailers, nominated for the E-tail “most innovative companies,” and
    also for the IRCE “web redesign of the year” awards.

To apply:  Please submit a cover letter and relevant materials to our hiring manager at ([email protected]) or apply directly via LinkedIn.  

WE WILL NOT READ YOUR APPLICATION IF YOU DO NOT PROVIDE US WITH A COVER LETTER THAT OUTLINES YOUR VISION AND INITIAL THOUGHTS ON A STRATEGY FOR ENGAGING WITH OUR CUSTOMERS AND AT LEAST SOME INDICATION OF YOUR PAST WORK.

 
 

Influencer Marketing Coordinator

Description

We are a digitally-native medical apparel brand obsessed with e-commerce and building relationships through every interaction. We are seeking a highly motivated Influencer Marketing Coordinator to drive social awareness and amplify our brand proposition across the medical community.

The Influencer Marketing Coordinator is tasked with shaping and growing the voice of the brand through social media and our in-house influencer program. You will be charged with increasing engagement across all public-facing channels, growing brand awareness and influencer engagement month over month. This position will be responsible for managing and growing our physician, clinician and nurse influencer/ambassador program through a creative, consistent and strategic outreach program. You will have the opportunity to build and own the success of a program that is just waiting for the right person to take it to its full potential.

Role Responsibilities (but not limited to):

  • Work with the marketing team to create, schedule, and analyze all social media updates.
  • Brainstorm, create, and produce new and engaging brand-centric content and events.
  • Embody the Medelita brand voice and tone in every post, tweet, update, and conversation.
  • Maintain analytics and report on what’s working and what’s not in order to make data-driven decisions on future tactics/strategy for growth.
  • Create (or copy) and experiment with new growth strategies and ideas for content and/or events like promotions, competitions, and events.
  • Collaborate with other teams including marketing, sales, design and customer service to ensure brand consistency.
  • Stay up-to-date with current technologies and trends in social media, design tools, and applications.
  • Act as the switchboard for all messages sent through the community, funneling appropriate messages to customer service and otherwise responding directly to brand followers across all social media channels.
  • Determine appropriate content/blog partners, lead blog outreach strategy, content production, and scale our network of advocates online.
  • Build articles for the blog & community pages, post content, and share insight/strategies on the company’s website content.

Qualifications

  • Bachelor's degree or the equivalent level of aptitude.
  • 1-4 years experience in social media, marketing, advertising and/or digital.
  • Ability to work in a dynamic, fast-paced environment and partner across many functional teams and levels within the organization.
  • Retail or advertising experience a plus.
  • Highly organized and strong project management skills.
  • Ability to work with multiple partners and manage multiple day to day activities.
  • A passion for event-planning.
  • Strong interpersonal communication skills and comfortable being the center of attention.
  • Please include social media handles with work samples for further review.

Other Must-Haves:

  • Positive attitude.
  • Proven work ethic and integrity.
  • Entrepreneurial mindset.
  • A desire to excel and grow with Medelita.
  • Driven to excellence, in-line with our products and our customers.

Benefits

  • Competitive salary depending on experience and skill level.
  • A fast-paced, high growth work environment where you can advance both personally and professionally.
  • We offer a casual but demanding environment with shared goals and very little room for individual egos.
  • Unique, non-corporate company culture.
  • Group activities outside the office.
  • Experience influencing two of the fastest growing sectors in the U.S. - healthcare + eCommerce.
  • Medelita is a recognized leader in the industry and has been featured in Internet Retailer’s Hot 100 innovative e-tailers, nominated for the E-tail “most innovative companies,” and also for the IRCE “web redesign of the year” awards.

To apply:  Please submit a cover letter and relevant materials to our hiring manager at ([email protected]).

WE WILL NOT READ YOUR APPLICATION IF YOU DO NOT PROVIDE US WITH A COVER LETTER THAT OUTLINES YOUR VISION AND INITIAL THOUGHTS ON A STRATEGY FOR ENGAGING WITH OUR CUSTOMERS AND AT LEAST SOME INDICATION OF YOUR PAST WORK.

Group Rates

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