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Supported Web Browsers

We support the following desktop browsers: Microsoft® Internet ExplorerTM 8.x or higher, Mozilla Firefox 10 or higher, Apple® SafariTM 5.x or higher, and Google® ChromeTM 13.x or higher. If you are not using one of these browsers, please download a new browser from the list of options above. If you elect not to upgrade your desktop browser, your online shopping experience may not be optimal, or you may not be able to use certain tools on our website. In addition to using a supported online shopping browser, we recommend that you do not disable JavaScript for optimal interaction on our website.

PLEASE NOTE: To provide our customers the most effective and secure online access to their accounts, we are continually upgrading our online services. As we add new features and enhancements to our service, older browser versions or Internet devices may not support these new standards. Upgrading to a new version will enhance your security and experience on our website.

For your protection, Medelita does not support beta versions of (supported) browsers. Medelita regularly monitors and tests browsers to ensure the highest security standards for our customers

Website Security

At Medelita we have taken the necessary steps to ensure that your online purchase is safe and secure, using Verisign information security services. Every time you send us your credit card number and your billing and shipping information, we use Verisign technology to prevent that information from being intercepted.

Website Errors

There may be occasional, accidental errors found on our website. We reserve the right to make corrections in the event of a misprint or change.

Payment Options

We accept Visa, Master Card, and American Express for all types of orders (internet, phone, and fax).

Sales Tax

If you reside in California or Texas and are not a reseller or tax free governmental agency, we are required to add applicable sales tax.

Bulk Ordering & Price Quotes

If you are interested in purchasing Medelita lab coats or scrubs in large quantities or are in need of a special RFQ, we will be more than happy to provide you with a customized price quote. Please fill out the group order sheet here.

Backorders

You will be promptly informed by email of delivery dates for garments that are back-ordered. Other items in your order, if available, will be shipped immediately. There is no additional shipping charge for backordered items. We apologize for any inconvenience if your selected items are not currently available.

Who can I contact if I have questions?

Have a question about our scrubs or lab coats? Not sure about sizing? You can contact Medelita by calling our customer service line (877) 987-7979 or emailing contact.us@medelita.com. All emails are received and/or replied to by a licensed healthcare professional and/or highly trained customer service representative, who understand the intricacies of medical apparel.

Gift Invitations

Customized upscale gift invitations can easily be arranged. This is an ideal way to offer your staff and/or customers a unique, customized gift, without having to worry about sizing or color selection. Please send an email to contact.us@medelita.com.

Group Rates

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